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Billing & Insurance
London Urological Practice provides comprehensive diagnostic service for patients who wish to be seen in the private sector. We have a working relationship with all major health insurance companies.
Prior to your initial consultation, we recommend that you contact your health insurance company to obtain an authorisation number. Please present this at the reception when registering.
Some insurance company do not accept self referrals to a urologist. We recommend you see your general practitioner (GP) for a referral letter. Should you not have a GP, we would be happy to recommend a local GP to facilitate this process.
On some occasions your insurer will send you a Claims Form that will need completion by you, your consultant and sometimes by your GP. Please bring this along to the consultation.
Should your health insurance company have any queries regarding your visit to a urologist, please contact us and we will do our best to help resolve the situation.
Please note that invoices will be raised for every stage of your care.
It is the responsibility of the patient to pay for consultations or treatment undertaken which are not covered by your insurer. Some insurance policies have a cap on your outpatient benefits. Some policy requires you pay an initial excess.
If a third party is paying for your treatment. We will require a current letter of guarantee stating with your name on it stating what aspect of your treatment in being covered.
If you do not have health insurance and wish to be seen in the private sector, it would be a pleasure to care for your urological needs at London Urological Practice. Ideally, you should have a medical referral from a GP or another doctor. If you do not have one, we can still see you, but we would prefer a referral from another doctor where possible.
When making a first appointment with a consultant in the private sector you should enquire about the initial consultation cost. Once the nature of your clinical problem has been decided the consultant will be able to plan the treatment you require and give you an estimate of the costs. Of course, in some cases there may not be a clear diagnosis and the treatment (and thus the charges) may be difficult to predict.
Hospital charges usually exceed the consultant's fees if you need in-patient care. However, if you do need in patient care the private hospitals may be able to give you a "package price" which covers all the charges. This type of arrangement usually works best for specific urological conditions such as green light laser prostatectomy, transurethral resection of the prostate or surgery for stone disease. You should note that hospitals charge for dressings, drugs and operating theatre use. Also, recovery period in an Intensive Care Unit or a High Dependency Unit could become very expensive. There may be other charges for x-rays and pathology tests. Try and clarify what is covered in a package deal and also what will happen if your stay needs to be extended because of some complication.
In summary, your consultant's fees and the hospital charges should be made clear to you in advance. If the situation is a straightforward one such as a specific operation then there should not be a problem. However, if you are being admitted for investigation or have a serious illness it will be difficult to predict all costs. Generally speaking, unless you have substantial financial reserves, you should not embark on extensive investigation or treatment for complex diseases where there are risks of prolonged stay and therefore high charges.